Shipping policy

Processing time

All orders are processed within 1–2 working days of being placed. You will receive a confirmation email as soon as your order has been shipped.

Delivery time

The estimated delivery time is 5–7 working days after shipping. Please bear in mind that delivery times may occasionally vary due to customs processing or carrier delays during busy periods.

Shipping costs

Shipping is free on all orders. There is no minimum order value.

Shipping destinations

We ship throughout Europe.

Tracking

As soon as your order has been shipped, you will automatically receive an email with your tracking number and a tracking link. You can follow your shipment at any time via our tracking page.

Incorrect address

Make sure your delivery address is complete and correct at checkout. We are not responsible for delays or lost parcels resulting from an incorrect or incomplete address.

Questions about your order?

Contact us at info@houseaurelius.com — we aim to respond within one working day.